Please find our Privacy Policy attached. This includes information pertaining to Telehealth Privacy.

Hello everyone,

Good news!

New Telehealth Medicare items have been added to the schedule this week. This means that anyone is eligible to access a Medicare rebate for Telehealth appointments! 

We are continuing to accept new assessment and treatment referrals for young people and families. We want to ensure young people continue to receive the assessment and therapeutic support they need, particularly at the present time. We are equipped with a secure online video conferencing platform to facilitate Telehealth appointments that allows us to meet with you so long as they have access to a device with an internet connection. If you don't have access to the Internet, please ask us about face-to-face appointments. 

Unlike traditional video conferencing, the platform we are using does not require you to have an account, special software or dial-in details. The service uses high-quality encrypted video technology. Simply click a link that we provide, and we engage with you the same way we do normally, except we join you in an online waiting area rather than a physical one! Feel free to ask us more about how this works by giving us a call or sending an email. 

We hope you are keeping safe and well. 

Julianne and Tiffany